Project Management Quality Assurance

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Project Management

Key components include:

Ensure project scope, approach, and environment is appropriate to customer’s requirements

Set-up and manage project via customer online project portal

Document approved Statement of Work (SOW) as a project plan within Microsoft Project

Update project plan daily to approved baseline plan, through project lifecycle

Manage SLA and milestone commitment fulfillment

Identify and mitigate project risks and problems

Manage Change Order process

Conduct User Acceptance Test (UAT) - all approved deliverables

Prepare status reports and conduct reviews with customer stakeholders within an agreed timetable

Quality Assurance

Key components include:

Define and agree “quality” in clear, measurable terms with customer stakeholders

Monitor and ensure the project is in alignment with agreed quality standards

Examine software code to ensure zero defect deliverables

Examine supporting documentation and training to confirm quality-accepted deliverables

Identify and eliminate costly and non-productive project re-work

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Project Management &
Quality Assurance

Star Knowledge
Value Proposition

Business Engagement
Models

Customer Bill
Of Rights