Managed Services

STAR KNOWLEDGE IS A PREFERRED MANAGED IT SERVICES PROVIDER, OFFERING SERVICES AT A FIXED MONTHLY RATE, THAT ENCOMPASS AROUND-THE-CLOCK MONITORING, DEDICATED SUPPORT, PREVENTATIVE MAINTENANCE, AND PROACTIVE TECHNICAL SERVICES TO ENSURE CONSISTENT UP-TIME FOR CUSTOMERS.

STAR KNOWLEDGE MANAGED SERVICE OFFERINGS

Our managed IT services support industry best practices for managed services for customer IT assets, assuring predictable and reliable confidence and outcomes. Our highly qualified and certified Consultants are dedicated to specific customers and work within an agreed SLA framework.

Managed Services

Application Maintenance and Support

Managed Services

Network Management

Managed Services

Database Management

Managed Services

Helpdesk Support

STAR KNOWLEDGE KEY CUSTOMER BENEFITS

Benefits

OVERSIGHT


Our approach is to anticipate failures and problems before they happen, and proactively resolve them so they don’t affect the customer’s business operations.

Benefits

DISRUPTIONS


Our dedicated Consultants perform maintenance services remotely, and overnight, with no operational disruption that may impact the customer’s operational effectiveness and efficiency.

Benefits

BUDGETING


No surprise or extra charges on monthly billings as all-managed IT services are offered at a fixed monthly price. We provide Consultant Time Sheets, with our monthly invoice, that identifies all work performed in the previous month.

Benefits

LEVERAGE


We continually leverage our customer IT assets by continuing to improve performance and productivity across all businesses and locations in a seamless manner.

Our managed services support industry best practices for managed services for customer IT assets, assuring predictable and reliable confidence and outcomes. Our highly qualified and certified Consultants are dedicated to specific customers and work within an agreed SLA framework.

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