| iPhone Hotel Room
Service Application |
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| The Client |
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| Hospitality Industry Solution Provider |
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| The Need |
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| The Client initiated a
strategic objective to develop a new product
for their hospitality industry portfolio.
The new product’s key focus was providing
the capability for hotel guests’ to order
room food and beverage service in a real-time transaction on
their iPhone, while in or out of the hotel facility. |
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| The Challenge |
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| The challenge was to successfully
develop, integrate and deploy the solution within
the customer’s existing system environment so that it would
straightforwardly coexist with the company’s
ERP System on their backend server. |
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| The Solution |
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| The Star Knowledge Technical
Team conducted a due diligence of the Appcelerator
Titanium, the ‘best practice’ tool selected for use to construct
the mobile application. The team designed and
created the application that was built and tested on the
Simulator (available with the tool). |
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| The key functions solution included in the solution are as follows : |
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Selection
of the hotel of choice for the order. |
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Placement of the order for room service
according to user preference from available
menus. |
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Complete order
payment and confirmation. |
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Interaction with
backend server for payment and order
fulfillment. |
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Confirmation of
order status. |
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Provide user services
and experience feedback. |
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| Benefits |
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| The key benefits realized by the Client as a result of the successful project include : |
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Provide
Client with new revenue source. |
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Improve Brand value. |
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Provide Client’s
customers with improved guest experience. |
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